It is the year 2020, and technology seems to be a part of almost every single activity carried out by us in our lives, irrespective of how or when it’s put to use. The job of something as basic as grinding vegetables is done by a food processor, the manner of finding our way to a new restaurant is provided by maps on the Internet and even placing a call to a close family member can be done within seconds, without having to dial in the digits. The primary reason for technology to have become so prevalent in every sector is due to the convenience it entails.
With growing diversities in every field, goals have to constantly be met in more efficient ways, and one of the areas wherein the role of technology is rapidly expanding is that of alternative dispute resolution, specifically Arbitration. The immense amount of complexities like disputes that arise necessitates the process of resolution to be innovative and effective instead of taking up years of precious time and money, and this can be achieved through the appropriate choice and application of technology.